Complaints & Commendations
Racial/Biased-Based Profiling - Complaint Procedures
Police Officers with the Cross Roads Police Department are prohibited from engaging in racial profiling: a law enforcement initiated activity based solely on an individual's race, ethnicity, or national origin rather than on the individual's behavior, or based on information identifying the individual as having engaged in criminal activity. The term is not relevant as it pertains to witnesses, complainants, persons needing assistance, or other citizen contacts.
The prohibition against racial profiling does not preclude the use of race, ethnicity, or national origin as factors in a detention decision by a police officer. Race, ethnicity, or national origin may be legitimate factors in such a decision when used as part of a description of a suspect or witness for whom a police officer is searching.
Complaint Process
A person wishing to file a complaint may do so with any Police Department employee. Complaint forms are available at the department or may be obtained here. The department prefers complaints be made within 30 days of the occurrence. The complaint will be investigated and you will be notified of the results.
Commendations
Feedback is vital to our profession and we encourage you to share with us your experience. Individuals may notify us of a commendation: 1) online; 2) phone; 3) email; 4) mail; and 5) in person.